Fortress MSSP LLC ("Fortress MSSP," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit fortressmssp.com or contact us through our web properties. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site.
1. Information We Collect
We collect information you voluntarily provide to us through our contact form. This includes:
- Full name
- Business email address
- Company or organization name
- Service selection (the service category you are inquiring about)
- Message content (your inquiry or request details)
- How you found us, if you choose to tell us
- How your visit reached our site: the referring website's address (domain only), any campaign tags in the link you followed, and the first page you viewed
That last item is kept in your browser's session storage for the current tab only and is deleted when the tab closes. It leaves your browser only when you send the contact form, or as tags on our scheduling link when you choose to book a call through Calendly.
We do not collect payment information, government identifiers, or sensitive personal data through our website.
Cookies and analytics: We use the technical cookies required for core site functionality, and Google Analytics 4 to understand aggregate site usage. GA4 loads only after you accept our cookie consent banner — if you decline, no analytics cookies are set. We also use Vercel Web Analytics, which sets no cookies and stores nothing on your device, to count page views, referring websites and countries in aggregate. We do not use advertising trackers or behavioral profiling tools.
2. How We Use Your Information
We use the information we collect solely for the following purposes:
- To respond to your inquiry or service request in a timely manner.
- To send transactional emails related to your inquiry (e.g., confirmation that we received your message, follow-up correspondence).
- To evaluate and scope potential engagements you have expressed interest in.
- To maintain records of business communications as required for our operations.
We do not sell your personal information. We do not use your data for unsolicited marketing communications.
3. How We Share Your Information
We share your information with a limited number of third-party service providers strictly necessary for delivering our services:
Resend (Email Delivery)
We use Resend to deliver transactional emails triggered by form submissions. Your name, email address, company, and message are transmitted to Resend solely for the purpose of email delivery. Resend acts as a data processor under our instructions and is prohibited from using your data for any other purpose. Resend's privacy policy is available at resend.com/legal/privacy-policy.
Anthropic (AI drafting)
We use Anthropic's Claude API to draft answers in security questionnaire engagements: we send the questionnaire and the documents you provide for it, and a Fortress engineer reviews every answer. No other part of the website sends your information to Anthropic. Anthropic processes this data as our service provider. Anthropic's privacy policy is available at anthropic.com/legal/privacy.
We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Fortress MSSP LLC, our clients, or the public.
4. Data Retention
Inquiry records — including your name, email, company, service selection, and message — are retained for two (2) years from the date of submission. This retention period allows us to maintain continuity in business communications and comply with reasonable recordkeeping obligations. After this period, records are securely deleted. If you request deletion prior to this period, we will honor that request (see Section 5).
5. Your Privacy Rights
GDPR (EU/EEA Residents)
If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation:
- Right of Access — request a copy of the personal data we hold about you.
- Right to Rectification — request correction of inaccurate data.
- Right to Erasure — request deletion of your personal data.
- Right to Restriction — request that we limit how we use your data.
- Right to Data Portability — receive your data in a structured, machine-readable format.
- Right to Object — object to processing based on legitimate interests.
CCPA (California Residents)
If you are a California resident, the California Consumer Privacy Act grants you the following rights:
- Right to Know — request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to Delete — request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out — we do not sell personal information; this right is satisfied by our policy.
- Right to Non-Discrimination — we will not discriminate against you for exercising your CCPA rights.
6. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Transmission of data to our email delivery provider is encrypted in transit using TLS. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our services are directed exclusively to business professionals and enterprise organizations. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
9. Contact Us
To exercise your privacy rights, submit a data access or deletion request, or ask questions about this policy, contact us at:
We will respond to all legitimate privacy requests within 30 days of receipt.